Visitors with dementia

The Rijksmuseum is for everyone. On this page, you can find more information about accessibility for visitors with dementia.

Guided tour

Book a guided tour for people with dementia and their loved ones. By sharing stories, memories, associations, and ideas, the museum objects come to life. Participants are provided with a chair in the museum to make their visit as comfortable as possible.

Companions

If you are unable to move around the museum independently, you may bring a companion. They may enter for free. However, they will need a (free) admission ticket and a start time. The start time must be reserved in advance. You can do so here. Select “other valid admission ticket” as the ticket option. The ticket can be picked up at the ticket counter.

Activities for seniors

The Rijksmuseum is for everyone. We believe it is important that all visitors, with or without disabilities, feel welcome. That is why we are working to create a museum that is accessible both physically and in terms of content, for young and old, and for people with different needs. Whether you want to enjoy the museum at your own pace, need assistance, or are looking for additional information.

Accessibility map

Ask at the information desk for the accessibility map , which shows the locations of elevators, benches, accessible restrooms, etc.

Skip the line

Do you have an invisible disability that prevents you from standing in line at the entrance for a long time? Fill out this form to enter immediately.

Wheelchair-accessible restroom

Wheelchair-accessible restrooms with a low sink are available.

Changing place

The changing place is a changing room for adults and older children. It features a mobile lift with a sling, a bed, and a sink. There is no toilet available. You may also bring your own sling (with loops). Ask at the Information Desk for the location. We’ll be happy to show you the way.

Backpacks

Backpacks or oversized handbags are not permitted in the museum. Do you need to bring a bag into the museum for medical reasons? The Information Desk will gladly provide you with a label. This lets security know that your bag is permitted.

Accessible parking space

There are several disabled parking spaces in the vicinity of the museum. More about accessibility.

Questions

Do you have any questions or suggestions for us? Please email us at [email protected] .

Adults €25
Ages 18 and under Free
Companion Free

Opening hours and prices

Wheelchair and mobility scooter accessible
Service dogs welcome
Foldable chairs available

Practical information

Activities

On request

Art and dementia

Guided tour for people with dementia and their close friends or family